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Crisp vs MailerLite

Side-by-side plans, pricing, and feature gates for Crisp and MailerLite, verified . Crisp is primarily live chat; MailerLite is primarily email marketing.

Crisp

Starting price
Free
Free plan
Yes
Free trial
14 days
Plans
4
Full Crisp profile →

MailerLite

Starting price
Free
Free plan
Yes
Free trial
14 days
Plans
4
Full MailerLite profile →

Plans side by side

Every published plan from each vendor, with the headline monthly anchor price. Some prices scale with subscriber count or seats; full detail lives on each tool's page.

Crisp

  • Free

    2 agents, unlimited conversations, forever free

    Free
  • Mini

    Per-workspace flat $45/mo

    $45/mo
  • Essentials

    Omnichannel inbox, AI chatbot, knowledge base

    $95/mo
  • Plus

    Best Value

    $295/mo

MailerLite

  • Free

    Up to 500 subscribers, 12,000 sends/month

    Free
  • Growing Business

    Most popular paid tier, starts at 500 subscribers

    $10/mo
  • Advanced

    Power features for active senders

    $20/mo
  • Enterprise

    100,000+ subscribers, custom contracting

    Custom

Limits at the entry paid tier

Compares Mini (Crisp) against Growing Business (MailerLite). Both are the lowest-priced non-free, non-custom plan on each side.

Limit Crisp MailerLite
Contacts · 500 subscribers (anchor; scales up)
Emails / month · Unlimited
Team seats 4 agents 3

When Crisp wins

  • SaaS startups and small teams that want chat and email in one tool
  • E-commerce stores that want WhatsApp and Instagram DM unified with web chat
  • Companies migrating off Intercom for cost reasons

Where Crisp is the wrong fit

  • Solo operators (the Free plan already covers them)
  • Enterprises with strict procurement and SSO requirements (HIPAA and SAML are not headline features)
  • Teams that need deep ticket-form customization

When MailerLite wins

  • Solo creators and small businesses replacing Mailchimp
  • Teams that want one tool for emails, landing pages, and a small website
  • Nonprofits (30% discount on paid plans)

Where MailerLite is the wrong fit

  • B2B teams needing deep CRM and pipeline workflows (use HubSpot or ActiveCampaign)
  • Operators wanting native ad network or paid subscriptions (use beehiiv)
  • API-first transactional senders (use Postmark or Resend)

Common questions

Is Crisp cheaper than MailerLite?
Both Crisp and MailerLite have free or custom entry pricing, so a direct entry-tier price comparison is not meaningful.
Does Crisp or MailerLite have a free plan?
Both have free plans. Crisp: 2 agents, unlimited conversations, forever free. MailerLite: Up to 500 subscribers, 12,000 sends/month.

Crisp: https://crisp.chat/en/pricing/ · MailerLite: https://www.mailerlite.com/pricing

Last verified . Pricing changes between refreshes; confirm at the vendor before purchasing.