Crisp vs MailerLite
Side-by-side plans, pricing, and feature gates for Crisp and MailerLite, verified . Crisp is primarily live chat; MailerLite is primarily email marketing.
Plans side by side
Every published plan from each vendor, with the headline monthly anchor price. Some prices scale with subscriber count or seats; full detail lives on each tool's page.
Crisp
- Free
2 agents, unlimited conversations, forever free
Free - Mini
Per-workspace flat $45/mo
$45/mo - Essentials
Omnichannel inbox, AI chatbot, knowledge base
$95/mo - Plus
Best Value
$295/mo
MailerLite
- Free
Up to 500 subscribers, 12,000 sends/month
Free - Growing Business
Most popular paid tier, starts at 500 subscribers
$10/mo - Advanced
Power features for active senders
$20/mo - Enterprise
100,000+ subscribers, custom contracting
Custom
Limits at the entry paid tier
Compares Mini (Crisp) against Growing Business (MailerLite). Both are the lowest-priced non-free, non-custom plan on each side.
| Limit | Crisp | MailerLite |
|---|---|---|
| Contacts | · | 500 subscribers (anchor; scales up) |
| Emails / month | · | Unlimited |
| Team seats | 4 agents | 3 |
When Crisp wins
- SaaS startups and small teams that want chat and email in one tool
- E-commerce stores that want WhatsApp and Instagram DM unified with web chat
- Companies migrating off Intercom for cost reasons
Where Crisp is the wrong fit
- Solo operators (the Free plan already covers them)
- Enterprises with strict procurement and SSO requirements (HIPAA and SAML are not headline features)
- Teams that need deep ticket-form customization
When MailerLite wins
- Solo creators and small businesses replacing Mailchimp
- Teams that want one tool for emails, landing pages, and a small website
- Nonprofits (30% discount on paid plans)
Where MailerLite is the wrong fit
- B2B teams needing deep CRM and pipeline workflows (use HubSpot or ActiveCampaign)
- Operators wanting native ad network or paid subscriptions (use beehiiv)
- API-first transactional senders (use Postmark or Resend)
Common questions
- Is Crisp cheaper than MailerLite?
- Both Crisp and MailerLite have free or custom entry pricing, so a direct entry-tier price comparison is not meaningful.
- Does Crisp or MailerLite have a free plan?
- Both have free plans. Crisp: 2 agents, unlimited conversations, forever free. MailerLite: Up to 500 subscribers, 12,000 sends/month.
- Are Crisp and MailerLite in the same category?
- No. Crisp is primarily a live chat tool; MailerLite is primarily a email marketing tool. They overlap on use case but sit in different primary categories, so the comparison is between adjacent tools rather than direct competitors.
- Which has more plans, Crisp or MailerLite?
- Both Crisp and MailerLite ship 4 plans. Tier counts match; the differentiation is in features and pricing structure rather than tier ladder depth.
- Where can I see alternatives to Crisp or MailerLite?
- Each tool has a dedicated alternatives page on TierGauge with ranked options and verified pricing: /alternatives/crisp for Crisp and /alternatives/mailerlite for MailerLite. Alternatives are derived from each tool's editor-flagged competitors plus same-category tools we track.
Crisp: https://crisp.chat/en/pricing/ · MailerLite: https://www.mailerlite.com/pricing
Last verified . Pricing changes between refreshes; confirm at the vendor before purchasing.