Best live chat tools

Best live chat tools

Tools whose primary category is live chat. These are the canonical ranked options. 2 listed.

1. 01
   Crisp

   Per-workspace live chat and shared inbox with omnichannel messaging.

   • Free plan
   • 4 plans
   From

   Free

   Plans

   4
   Crisp profile Crisp alternatives
2. 02
   Intercom

   Per-seat customer messaging with Fin AI Agent for tier-1 deflection.

   • 14-day trial
   • 4 plans
   From

   $29/mo

   Plans

   4
   Intercom profile Intercom alternatives

Also relevant

Tools whose primary category is something else, but which list live chat as a secondary fit. They overlap on use case and are worth considering, especially if you have adjacent needs.

• Help Scout primarily help desk

  Conversation-centric help desk and shared inbox for support teams.

  Free

Common questions

What's the cheapest live chat tool?

Crisp starts at Free, the lowest entry price among 3 live chat tools we track. Pricing scales differently above the entry tier; check the full plan grid before buying.

How many live chat tools have a free plan?

2 of 3: Crisp, Help Scout. Free-tier limits vary, so the right pick depends on your contact count and send volume.

How is this list ranked?

Tools whose primary category is live chat appear first, then adjacent tools that also serve this use case. Within each group, free-plan tools come first, then ascending entry price, then alphabetical. No editorial 'best' claims; rankings are derived from verified plan data.