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Crisp ranked #1 of 2 on /best/live-chat

Crisp alternatives

2 tools that compete with Crisp in live chat, ranked by entry price with live plan data. Crisp itself starts at Free; verified .

Comparing against
Crisp
Starting at
Free
Free plan
Yes
Plans
4
Migration paths

Ranked alternatives

Free-plan tools first, then ascending by entry price, then alphabetical. Tags are derived from each tool's verified plan data; no editorial verdict claims.

  1. 01
    Help Scout

    Conversation-centric help desk and shared inbox for support teams.

    • Primarily help desk
    From
    Free
    Plans
    4
  2. 02
    Intercom

    Per-seat customer messaging with Fin AI Agent for tier-1 deflection.

    • 14-day trial
    • Same category
    From
    $29/mo
    Plans
    4

How we ranked these

  • Candidates. Every tool we hand-flagged as a Crisp alternative, plus every tool sharing its primary category (live chat). Tools we don't yet track are not listed; we never link out to a tool we haven't verified.
  • Order. Free-plan tools first, then ascending by entry monthly price (the headline anchor we capture from each vendor). Custom-priced tools sort last. Ties broken alphabetically.
  • Tags. Each row's tags are computed against Crisp's data: cheaper entry, free plan present, more plan tiers, enterprise tier present. No editorial "better than" claims.
  • Freshness. Pricing is captured weekly from each vendor's pricing page, listed in the source citation below. Confirm at the vendor's page before buying.

Leaving Crisp? Read first 2 guides

Long-form migration guides written for Crisp departures. Each covers the cost math, what you lose, what you gain, and the pair-specific gotchas your alternatives shortlist won't surface on its own.

Compare on price

Want a price-only view across Crisp and the alternatives above? See the live chat pricing comparison : free tiers, entry paid plans, and mid-tier plans side by side in a single table. Same data spine, different angle.

Common questions

What's the cheapest alternative to Crisp?
None of the 2 alternatives we track has a lower entry price than Crisp (Free). Compare on free-plan limits and feature scope instead.
Which Crisp alternative has a free plan?
Help Scout all offer permanent free plans. Free-tier limits vary, so the right pick depends on your contact count and send volume.
Which Crisp alternatives offer a free trial?
Intercom (14-day trial). These tools don't ship a permanent free plan but let you test paid features without upfront payment.
Are these all in the same category as Crisp?
1 of 2 share Crisp's primary category (live chat). The rest are adjacent tools that overlap on use case.
Where can I compare Crisp side-by-side with these alternatives?
Each Crisp-vs-alternative pair has a dedicated head-to-head page on TierGauge with verified plan data, side-by-side feature mapping, and limit comparison at the entry paid tier. Pairs are linked from each row in the ranked list above; the canonical URL is /compare/<a>-vs-<b> alphabetical.

Sources

Last verified . Pricing changes between refreshes; confirm at each vendor before purchasing.