Crisp vs Typeform
Side-by-side plans, pricing, and feature gates for Crisp and Typeform, verified . Crisp is primarily live chat; Typeform is primarily form builders.
Plans side by side
Every published plan from each vendor, with the headline monthly anchor price. Some prices scale with subscriber count or seats; full detail lives on each tool's page.
Crisp
- Free
2 agents, unlimited conversations, forever free
Free - Mini
Per-workspace flat $45/mo
$45/mo - Essentials
Omnichannel inbox, AI chatbot, knowledge base
$95/mo - Plus
Best Value
$295/mo
Typeform
- Basic
Entry tier for solo creators and small forms
$28/mo - Plus
Remove branding and scale to small teams
$56/mo - Business
Conversion analytics and priority support
$91/mo - Enterprise
Custom limits, SSO, and compliance
Custom
Limits at the entry paid tier
Compares Mini (Crisp) against Basic (Typeform). Both are the lowest-priced non-free, non-custom plan on each side.
| Limit | Crisp | Typeform |
|---|---|---|
| Team seats | 4 agents | 1 |
When Crisp wins
- SaaS startups and small teams that want chat and email in one tool
- E-commerce stores that want WhatsApp and Instagram DM unified with web chat
- Companies migrating off Intercom for cost reasons
Where Crisp is the wrong fit
- Solo operators (the Free plan already covers them)
- Enterprises with strict procurement and SSO requirements (HIPAA and SAML are not headline features)
- Teams that need deep ticket-form customization
When Typeform wins
- Marketing teams that need a polished, branded survey or lead-capture form
- Onboarding flows that benefit from one-question-at-a-time conversational UX
- Brands prioritizing form aesthetics and completion rate over feature breadth
Where Typeform is the wrong fit
- Hobbyists who can use Google Forms or Tally for free
- High-volume survey teams where cost per response gets expensive fast
- Developers who want form-as-API workflows (Formspree or Tally fit better)
Common questions
- Is Crisp cheaper than Typeform?
- At the entry tier, Crisp starts at Free versus Typeform at $28/mo. Crisp is cheaper at the entry. Pricing scales differently above that, so check the full plan grid.
- Does Crisp or Typeform have a free plan?
- Only Crisp has a permanent free plan. Typeform only offers a free trial.
- Are Crisp and Typeform in the same category?
- No. Crisp is primarily a live chat tool; Typeform is primarily a form builders tool. They overlap on use case but sit in different primary categories, so the comparison is between adjacent tools rather than direct competitors.
- Which has more plans, Crisp or Typeform?
- Both Crisp and Typeform ship 4 plans. Tier counts match; the differentiation is in features and pricing structure rather than tier ladder depth.
- Where can I see alternatives to Crisp or Typeform?
- Each tool has a dedicated alternatives page on TierGauge with ranked options and verified pricing: /alternatives/crisp for Crisp and /alternatives/typeform for Typeform. Alternatives are derived from each tool's editor-flagged competitors plus same-category tools we track.
Crisp: https://crisp.chat/en/pricing/ · Typeform: https://www.typeform.com/pricing/
Last verified . Pricing changes between refreshes; confirm at the vendor before purchasing.