Crisp vs Lemlist
Side-by-side plans, pricing, and feature gates for Crisp and Lemlist, verified . Crisp is primarily live chat; Lemlist is primarily sales engagement.
Plans side by side
Every published plan from each vendor, with the headline monthly anchor price. Some prices scale with subscriber count or seats; full detail lives on each tool's page.
Crisp
- Free
2 agents, unlimited conversations, forever free
Free - Mini
Per-workspace flat $45/mo
$45/mo - Essentials
Omnichannel inbox, AI chatbot, knowledge base
$95/mo - Plus
Best Value
$295/mo
Lemlist
- Email Pro
Email-only outbound with 3 senders per user
$63/mo - Multichannel Expert
Email plus LinkedIn, WhatsApp, and calling cadences
$87/mo - Enterprise
Custom pricing with SSO, dedicated AM, and 1:1 onboarding
Custom
Limits at the entry paid tier
Compares Mini (Crisp) against Email Pro (Lemlist). Both are the lowest-priced non-free, non-custom plan on each side.
| Limit | Crisp | Lemlist |
|---|---|---|
| Team seats | 4 agents | 1 user (per-seat pricing) |
When Crisp wins
- SaaS startups and small teams that want chat and email in one tool
- E-commerce stores that want WhatsApp and Instagram DM unified with web chat
- Companies migrating off Intercom for cost reasons
Where Crisp is the wrong fit
- Solo operators (the Free plan already covers them)
- Enterprises with strict procurement and SSO requirements (HIPAA and SAML are not headline features)
- Teams that need deep ticket-form customization
When Lemlist wins
- SDR teams running multichannel outbound (email plus LinkedIn cadences)
- Founders doing personalized cold outreach to small lead lists
- Agencies running outbound on behalf of clients
Where Lemlist is the wrong fit
- Inbound-led sales teams (use a CRM like Close or HubSpot)
- Teams averse to LinkedIn automation due to platform risk
- Marketing teams (this is sales-engagement, not marketing automation)
Common questions
- Is Crisp cheaper than Lemlist?
- At the entry tier, Crisp starts at Free versus Lemlist at $63/mo. Crisp is cheaper at the entry. Pricing scales differently above that, so check the full plan grid.
- Does Crisp or Lemlist have a free plan?
- Only Crisp has a permanent free plan. Lemlist only offers a free trial.
Crisp: https://crisp.chat/en/pricing/ · Lemlist: https://www.lemlist.com/pricing
Last verified . Pricing changes between refreshes; confirm at the vendor before purchasing.