Crisp vs Flodesk
Side-by-side plans, pricing, and feature gates for Crisp and Flodesk, verified . Crisp is primarily live chat; Flodesk is primarily email marketing.
Plans side by side
Every published plan from each vendor, with the headline monthly anchor price. Some prices scale with subscriber count or seats; full detail lives on each tool's page.
Crisp
- Free
2 agents, unlimited conversations, forever free
Free - Mini
Per-workspace flat $45/mo
$45/mo - Essentials
Omnichannel inbox, AI chatbot, knowledge base
$95/mo - Plus
Best Value
$295/mo
Flodesk
- Free
Unlimited active subscribers, no trial gate
Free - Lite
Up to 25,000 subscribers, unlimited sends, 1 seat
$25/mo - Pro
Most popular: unlimited workflows, 2 seats, advanced analytics
$28/mo - Everything
Email plus integrated checkouts, sales pages, and subscriptions
$54/mo
Limits at the entry paid tier
Compares Mini (Crisp) against Lite (Flodesk). Both are the lowest-priced non-free, non-custom plan on each side.
| Limit | Crisp | Flodesk |
|---|---|---|
| Contacts | · | 25,000 subscribers |
| Team seats | 4 agents | 1 |
When Crisp wins
- SaaS startups and small teams that want chat and email in one tool
- E-commerce stores that want WhatsApp and Instagram DM unified with web chat
- Companies migrating off Intercom for cost reasons
Where Crisp is the wrong fit
- Solo operators (the Free plan already covers them)
- Enterprises with strict procurement and SSO requirements (HIPAA and SAML are not headline features)
- Teams that need deep ticket-form customization
When Flodesk wins
- Visual creators (designers, course creators, photographers) who care about how emails look
- Solo operators who value templates and speed over deep automation
- Brands prioritizing aesthetics over data and behavioral targeting
Where Flodesk is the wrong fit
- Teams needing deep behavioral automation (use ActiveCampaign or Customer.io)
- B2B sales orgs (use HubSpot or Pipedrive)
- High-volume senders who would hit the 255,000 subscriber cap
Common questions
- Is Crisp cheaper than Flodesk?
- Both Crisp and Flodesk have free or custom entry pricing, so a direct entry-tier price comparison is not meaningful.
- Does Crisp or Flodesk have a free plan?
- Both have free plans. Crisp: 2 agents, unlimited conversations, forever free. Flodesk: Unlimited active subscribers, no trial gate.
- Are Crisp and Flodesk in the same category?
- No. Crisp is primarily a live chat tool; Flodesk is primarily a email marketing tool. They overlap on use case but sit in different primary categories, so the comparison is between adjacent tools rather than direct competitors.
- Which has more plans, Crisp or Flodesk?
- Both Crisp and Flodesk ship 4 plans. Tier counts match; the differentiation is in features and pricing structure rather than tier ladder depth.
- Where can I see alternatives to Crisp or Flodesk?
- Each tool has a dedicated alternatives page on TierGauge with ranked options and verified pricing: /alternatives/crisp for Crisp and /alternatives/flodesk for Flodesk. Alternatives are derived from each tool's editor-flagged competitors plus same-category tools we track.
Crisp: https://crisp.chat/en/pricing/ · Flodesk: https://flodesk.com/pricing
Last verified . Pricing changes between refreshes; confirm at the vendor before purchasing.