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Crisp vs Demio

Side-by-side plans, pricing, and feature gates for Crisp and Demio, verified . Crisp is primarily live chat; Demio is primarily webinar.

Crisp

Starting price
Free
Free plan
Yes
Free trial
14 days
Plans
4
Full Crisp profile →

Demio

Starting price
$45/mo
Free plan
No
Free trial
·
Plans
3
Full Demio profile →

Plans side by side

Every published plan from each vendor, with the headline monthly anchor price. Some prices scale with subscriber count or seats; full detail lives on each tool's page.

Crisp

  • Free

    2 agents, unlimited conversations, forever free

    Free
  • Mini

    Per-workspace flat $45/mo

    $45/mo
  • Essentials

    Omnichannel inbox, AI chatbot, knowledge base

    $95/mo
  • Plus

    Best Value

    $295/mo

Demio

  • Starter

    50 attendees, single host, 3-hour sessions

    $45/mo
  • Growth

    Tiered attendee capacity with automated webinars

    Custom
  • Premium

    Best Value: unlimited hosts, 1080p, Demio AI, dedicated support

    $196/mo

Limits at the entry paid tier

Compares Mini (Crisp) against Starter (Demio). Both are the lowest-priced non-free, non-custom plan on each side.

Limit Crisp Demio
Team seats 4 agents 1 host

When Crisp wins

  • SaaS startups and small teams that want chat and email in one tool
  • E-commerce stores that want WhatsApp and Instagram DM unified with web chat
  • Companies migrating off Intercom for cost reasons

Where Crisp is the wrong fit

  • Solo operators (the Free plan already covers them)
  • Enterprises with strict procurement and SSO requirements (HIPAA and SAML are not headline features)
  • Teams that need deep ticket-form customization

When Demio wins

  • B2B SaaS marketing teams running monthly product demos and educational webinars
  • Coaches and consultants running paid masterclasses
  • SMB teams that want a simpler webinar tool than enterprise platforms

Where Demio is the wrong fit

  • Large conferences above 3,000 attendees (look at Hopin or On24)
  • Free workshops where any cost is too much (use Zoom)
  • Teams that need deep marketing-automation integration native to the webinar tool

Common questions

Is Crisp cheaper than Demio?
At the entry tier, Crisp starts at Free versus Demio at $45/mo. Crisp is cheaper at the entry. Pricing scales differently above that, so check the full plan grid.
Does Crisp or Demio have a free plan?
Only Crisp has a permanent free plan. Demio only offers a free trial.

Crisp: https://crisp.chat/en/pricing/ · Demio: https://demio.com/pricing

Last verified . Pricing changes between refreshes; confirm at the vendor before purchasing.