Crisp vs Demio
Side-by-side plans, pricing, and feature gates for Crisp and Demio, verified . Crisp is primarily live chat; Demio is primarily webinar.
Plans side by side
Every published plan from each vendor, with the headline monthly anchor price. Some prices scale with subscriber count or seats; full detail lives on each tool's page.
Crisp
- Free
2 agents, unlimited conversations, forever free
Free - Mini
Per-workspace flat $45/mo
$45/mo - Essentials
Omnichannel inbox, AI chatbot, knowledge base
$95/mo - Plus
Best Value
$295/mo
Demio
- Starter
50 attendees, single host, 3-hour sessions
$45/mo - Growth
Tiered attendee capacity with automated webinars
Custom - Premium
Best Value: unlimited hosts, 1080p, Demio AI, dedicated support
$196/mo
Limits at the entry paid tier
Compares Mini (Crisp) against Starter (Demio). Both are the lowest-priced non-free, non-custom plan on each side.
| Limit | Crisp | Demio |
|---|---|---|
| Team seats | 4 agents | 1 host |
When Crisp wins
- SaaS startups and small teams that want chat and email in one tool
- E-commerce stores that want WhatsApp and Instagram DM unified with web chat
- Companies migrating off Intercom for cost reasons
Where Crisp is the wrong fit
- Solo operators (the Free plan already covers them)
- Enterprises with strict procurement and SSO requirements (HIPAA and SAML are not headline features)
- Teams that need deep ticket-form customization
When Demio wins
- B2B SaaS marketing teams running monthly product demos and educational webinars
- Coaches and consultants running paid masterclasses
- SMB teams that want a simpler webinar tool than enterprise platforms
Where Demio is the wrong fit
- Large conferences above 3,000 attendees (look at Hopin or On24)
- Free workshops where any cost is too much (use Zoom)
- Teams that need deep marketing-automation integration native to the webinar tool
Common questions
- Is Crisp cheaper than Demio?
- At the entry tier, Crisp starts at Free versus Demio at $45/mo. Crisp is cheaper at the entry. Pricing scales differently above that, so check the full plan grid.
- Does Crisp or Demio have a free plan?
- Only Crisp has a permanent free plan. Demio only offers a free trial.
- Are Crisp and Demio in the same category?
- No. Crisp is primarily a live chat tool; Demio is primarily a webinar tool. They overlap on use case but sit in different primary categories, so the comparison is between adjacent tools rather than direct competitors.
- Which has more plans, Crisp or Demio?
- Crisp ships 4 plans; Demio ships 3. Crisp's longer ladder gives more granular upgrade steps, which can mean smoother price escalation as your team scales.
- Where can I see alternatives to Crisp or Demio?
- Each tool has a dedicated alternatives page on TierGauge with ranked options and verified pricing: /alternatives/crisp for Crisp and /alternatives/demio for Demio. Alternatives are derived from each tool's editor-flagged competitors plus same-category tools we track.
Crisp: https://crisp.chat/en/pricing/ · Demio: https://demio.com/pricing
Last verified . Pricing changes between refreshes; confirm at the vendor before purchasing.