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TierGauge

Convert vs Intercom

Side-by-side plans, pricing, and feature gates for Convert and Intercom, verified . Convert is primarily a/b testing; Intercom is primarily live chat.

Convert

Starting price
$299/mo
Free plan
No
Free trial
15 days
Plans
3
Full Convert profile →

Intercom

Starting price
$29/mo
Free plan
No
Free trial
14 days
Plans
4
Full Intercom profile →

Plans side by side

Every published plan from each vendor, with the headline monthly anchor price. Some prices scale with subscriber count or seats; full detail lives on each tool's page.

Convert

  • Growth
    $299/mo
  • Pro

    Most popular: $420/mo billed yearly

    $420/mo
  • Enterprise
    Custom

Intercom

  • Essential

    Messenger, shared inbox, ticketing, help center

    $29/mo
  • Advanced

    Workflow automation plus 20 free Lite seats

    $85/mo
  • Expert

    SSO, HIPAA, SLAs, multibrand, 50 free Lite seats

    $132/mo
  • Fin AI Agent

    Standalone AI agent (no seat fee)

    Custom

Limits at the entry paid tier

Compares Growth (Convert) against Essential (Intercom). Both are the lowest-priced non-free, non-custom plan on each side.

Limit Convert Intercom
Team seats · 1 seat (per-seat pricing)

When Convert wins

  • Marketing and CRO teams running 5+ tests per month with budgets to match
  • Companies scaling out of free Optimize or VWO Free tier deprecations
  • Mid-market e-commerce running structured experimentation programs

Where Convert is the wrong fit

  • Small teams that can use PostHog feature flags and experiments for free
  • One-test-a-quarter buyers where cost-per-test is too high
  • Enterprises with Optimizely contracts where switching incentive is weak

When Intercom wins

  • SaaS support teams that need both human chat and high-quality AI deflection
  • Enterprises wanting messenger, ticketing, and help center in one tool
  • Companies deflecting tier-1 with Fin AI

Where Intercom is the wrong fit

  • Small teams who can run on Crisp or Help Scout for far less
  • Teams averse to per-AI-outcome pricing
  • Cost-conscious buyers who don't need the messenger pedigree

Common questions

Is Convert cheaper than Intercom?
At the entry tier, Intercom starts at $29/mo versus Convert at $299/mo. Intercom is cheaper at the entry. Pricing scales differently above that, so check the full plan grid.
Does Convert or Intercom have a free plan?
Neither has a permanent free plan. Both offer free trials.

Convert: https://www.convert.com/pricing/ · Intercom: https://www.intercom.com/pricing

Last verified . Pricing changes between refreshes; confirm at the vendor before purchasing.