Convert vs Crisp
Side-by-side plans, pricing, and feature gates for Convert and Crisp, verified . Convert is primarily a/b testing; Crisp is primarily live chat.
Plans side by side
Every published plan from each vendor, with the headline monthly anchor price. Some prices scale with subscriber count or seats; full detail lives on each tool's page.
Convert
- Growth$299/mo
- Pro
Most popular: $420/mo billed yearly
$420/mo - EnterpriseCustom
Crisp
- Free
2 agents, unlimited conversations, forever free
Free - Mini
Per-workspace flat $45/mo
$45/mo - Essentials
Omnichannel inbox, AI chatbot, knowledge base
$95/mo - Plus
Best Value
$295/mo
Limits at the entry paid tier
Compares Growth (Convert) against Mini (Crisp). Both are the lowest-priced non-free, non-custom plan on each side.
| Limit | Convert | Crisp |
|---|---|---|
| Team seats | · | 4 agents |
When Convert wins
- Marketing and CRO teams running 5+ tests per month with budgets to match
- Companies scaling out of free Optimize or VWO Free tier deprecations
- Mid-market e-commerce running structured experimentation programs
Where Convert is the wrong fit
- Small teams that can use PostHog feature flags and experiments for free
- One-test-a-quarter buyers where cost-per-test is too high
- Enterprises with Optimizely contracts where switching incentive is weak
When Crisp wins
- SaaS startups and small teams that want chat and email in one tool
- E-commerce stores that want WhatsApp and Instagram DM unified with web chat
- Companies migrating off Intercom for cost reasons
Where Crisp is the wrong fit
- Solo operators (the Free plan already covers them)
- Enterprises with strict procurement and SSO requirements (HIPAA and SAML are not headline features)
- Teams that need deep ticket-form customization
Common questions
- Is Convert cheaper than Crisp?
- At the entry tier, Crisp starts at Free versus Convert at $299/mo. Crisp is cheaper at the entry. Pricing scales differently above that, so check the full plan grid.
- Does Convert or Crisp have a free plan?
- Only Crisp has a permanent free plan. Convert only offers a free trial.
- Are Convert and Crisp in the same category?
- No. Convert is primarily a a/b testing tool; Crisp is primarily a live chat tool. They overlap on use case but sit in different primary categories, so the comparison is between adjacent tools rather than direct competitors.
- Which has more plans, Convert or Crisp?
- Crisp ships 4 plans; Convert ships 3. Crisp's longer ladder gives more granular upgrade steps, which can mean smoother price escalation as your team scales.
- Where can I see alternatives to Convert or Crisp?
- Each tool has a dedicated alternatives page on TierGauge with ranked options and verified pricing: /alternatives/convert for Convert and /alternatives/crisp for Crisp. Alternatives are derived from each tool's editor-flagged competitors plus same-category tools we track.
Convert: https://www.convert.com/pricing/ · Crisp: https://crisp.chat/en/pricing/
Last verified . Pricing changes between refreshes; confirm at the vendor before purchasing.