beehiiv vs Help Scout
Side-by-side plans, pricing, and feature gates for beehiiv and Help Scout, verified . beehiiv is primarily email marketing; Help Scout is primarily help desk.
Plans side by side
Every published plan from each vendor, with the headline monthly anchor price. Some prices scale with subscriber count or seats; full detail lives on each tool's page.
beehiiv
- Launch
Free up to 2,500 subscribers
Free - Scale
Monetize and grow
$43/mo - Max
Pro features for larger operators
$96/mo - Enterprise
100,000+ subscribers, custom contracting
Custom
Help Scout
- Free
Up to 5 users, 1 inbox, 1 Docs site
Free - Standard
Entry paid tier with live chat and AI Inbox assistant
$25/mo - Plus
Advanced workflows, unlimited AI Drafts, WhatsApp
$45/mo - Pro
Unlimited users, SSO/SAML, HIPAA, dedicated onboarding
$75/mo
Limits at the entry paid tier
Compares Scale (beehiiv) against Standard (Help Scout). Both are the lowest-priced non-free, non-custom plan on each side.
| Limit | beehiiv | Help Scout |
|---|---|---|
| Contacts | 100,000 subscribers | · |
| Emails / month | Unlimited | · |
| Team seats | 3 | 25 users (max) |
| Campaigns | 3 publications | · |
When beehiiv wins
- Newsletter operators who plan to monetize via ads, sponsorships, or paid subscriptions
- Solo creators who want one tool for newsletter, website, and podcast
- Publications under 100k subscribers that value growth networks (recommendations, boosts) over deep automation
Where beehiiv is the wrong fit
- B2B teams that need deep CRM integration or pipeline workflows
- Brands that need granular email design and dev-level template control
- API-first transactional senders (use Postmark or Resend instead)
When Help Scout wins
- SaaS support teams of 5 to 50 with email and chat as the main channels
- Healthcare-adjacent companies that need HIPAA on the help desk
- Teams that prefer a calm conversational inbox over the ticket-grid model
Where Help Scout is the wrong fit
- Enterprises with thousands of agents (Zendesk or Freshdesk fit better)
- Companies whose primary support channel is voice (no built-in voice)
- Teams that need deeply customizable ticket fields beyond what Help Scout exposes
Common questions
- Is beehiiv cheaper than Help Scout?
- Both beehiiv and Help Scout have free or custom entry pricing, so a direct entry-tier price comparison is not meaningful.
- Does beehiiv or Help Scout have a free plan?
- Both have free plans. beehiiv: Free up to 2,500 subscribers. Help Scout: Up to 5 users, 1 inbox, 1 Docs site.
beehiiv: https://www.beehiiv.com/pricing · Help Scout: https://www.helpscout.com/pricing/
Last verified . Pricing changes between refreshes; confirm at the vendor before purchasing.