{
  "$schema": "https://tiergauge.com/api/tools.schema.json",
  "feed_version": "1",
  "generated_at": "2026-05-01T02:58:26.530Z",
  "site": "https://tiergauge.com",
  "license": "CC BY 4.0 with attribution to TierGauge.",
  "tool": {
    "slug": "close",
    "name": "Close",
    "vendor": "Close",
    "homepage_url": "https://www.close.com",
    "pricing_url": "https://www.close.com/pricing",
    "tagline": "Sales CRM with built-in calling, SMS, and email for outbound teams.",
    "description": "Close is a sales CRM purpose-built for outbound SDR teams, with native calling, SMS, and email baked into the product instead of bolted on through Twilio. Pricing is strictly per-seat across five tiers: Solo at $9/user/month annual for a single user with a 10,000 lead cap, Essentials at $35/user/month annual for the standard CRM, Growth at $99/user/month annual which adds the Chloe AI sales agent, automated workflows, and Power Dialer, Scale at $139/user/month annual which adds role-based access, lead visibility rules, Predictive Dialer, and unlimited call recording, and a custom Enterprise tier for 10+ users. The per-seat model is transparent but compounds quickly as headcount grows.",
    "primary_category": "crm",
    "secondary_categories": [
      "sales-engagement"
    ],
    "plans": [
      {
        "name": "Solo",
        "slug": "solo",
        "tagline": "Single user, 10,000 lead cap",
        "prices": [
          {
            "cycle": "annual",
            "price": {
              "amount_cents": 10800,
              "currency": "USD"
            },
            "per_unit": "user",
            "notes": "$9/user/month billed yearly"
          },
          {
            "cycle": "monthly",
            "price": {
              "amount_cents": 1900,
              "currency": "USD"
            },
            "per_unit": "user"
          }
        ],
        "anchor_monthly_usd_cents": 900,
        "limits": {
          "seats": {
            "kind": "number",
            "value": 1,
            "unit": "user (Solo plan limit)"
          }
        },
        "features_included": [
          "Unlimited contacts and leads (10,000 lead cap)",
          "Multiple pipelines",
          "Advanced filters",
          "Built-in forms",
          "Built-in email",
          "Built-in calling",
          "Built-in SMS",
          "Centralized inbox",
          "Task lists"
        ],
        "features_missing": [
          "Workflows",
          "Chloe AI sales agent",
          "Pipeline Guidance",
          "Bulk email",
          "Power Dialer",
          "Predictive Dialer",
          "Custom Objects",
          "Advanced reporting"
        ],
        "is_free": false,
        "has_free_trial": true,
        "contact_sales": false,
        "source_url": "https://www.close.com/pricing",
        "captured_at": "2026-04-30T21:00:00.000Z",
        "capture_method": "manual",
        "notes": "14-day free trial. Hard cap of 10,000 leads on this plan."
      },
      {
        "name": "Essentials",
        "slug": "essentials",
        "tagline": "Core CRM with unlimited contacts and leads",
        "prices": [
          {
            "cycle": "annual",
            "price": {
              "amount_cents": 42000,
              "currency": "USD"
            },
            "per_unit": "user",
            "notes": "$35/user/month billed yearly"
          },
          {
            "cycle": "monthly",
            "price": {
              "amount_cents": 4900,
              "currency": "USD"
            },
            "per_unit": "user"
          }
        ],
        "anchor_monthly_usd_cents": 3500,
        "limits": {
          "seats": {
            "kind": "number",
            "value": 1,
            "unit": "user (per-seat pricing, monthly figure shown)"
          }
        },
        "features_included": [
          "Unlimited contacts and leads",
          "Multiple pipelines",
          "Advanced filters",
          "Built-in forms",
          "Built-in email",
          "Built-in calling",
          "Built-in SMS",
          "Centralized inbox",
          "Task lists"
        ],
        "features_missing": [
          "Chloe AI sales agent",
          "Power Dialer",
          "Predictive Dialer",
          "Workflows",
          "Pipeline Guidance",
          "Bulk email",
          "Custom Objects",
          "Advanced reporting"
        ],
        "is_free": false,
        "has_free_trial": true,
        "contact_sales": false,
        "source_url": "https://www.close.com/pricing",
        "captured_at": "2026-04-30T21:00:00.000Z",
        "capture_method": "manual",
        "notes": "14-day free trial."
      },
      {
        "name": "Growth",
        "slug": "growth",
        "tagline": "Adds Chloe AI agent, workflows, and Power Dialer",
        "prices": [
          {
            "cycle": "annual",
            "price": {
              "amount_cents": 118800,
              "currency": "USD"
            },
            "per_unit": "user",
            "notes": "$99/user/month billed yearly"
          },
          {
            "cycle": "monthly",
            "price": {
              "amount_cents": 10900,
              "currency": "USD"
            },
            "per_unit": "user"
          }
        ],
        "anchor_monthly_usd_cents": 9900,
        "limits": {
          "seats": {
            "kind": "number",
            "value": 1,
            "unit": "user (per-seat pricing)"
          }
        },
        "features_included": [
          "Everything in Essentials",
          "Chloe AI sales agent",
          "Automated workflows",
          "Power Dialer",
          "AI Email Assistant",
          "Custom Activities"
        ],
        "features_missing": [
          "Predictive Dialer",
          "Custom Objects",
          "Advanced admin",
          "Listen, Whisper, Barge call coaching",
          "Custom reporting"
        ],
        "is_free": false,
        "has_free_trial": true,
        "contact_sales": false,
        "source_url": "https://www.close.com/pricing",
        "captured_at": "2026-04-30T21:00:00.000Z",
        "capture_method": "manual",
        "notes": "14-day free trial."
      },
      {
        "name": "Scale",
        "slug": "scale",
        "tagline": "Adds Predictive Dialer, role-based access, unlimited call recording",
        "prices": [
          {
            "cycle": "annual",
            "price": {
              "amount_cents": 166800,
              "currency": "USD"
            },
            "per_unit": "user",
            "notes": "$139/user/month billed yearly"
          },
          {
            "cycle": "monthly",
            "price": {
              "amount_cents": 14900,
              "currency": "USD"
            },
            "per_unit": "user"
          }
        ],
        "anchor_monthly_usd_cents": 13900,
        "limits": {
          "seats": {
            "kind": "number",
            "value": 1,
            "unit": "user (per-seat pricing)"
          }
        },
        "features_included": [
          "Everything in Growth",
          "Role-based access and permissions",
          "Lead visibility rules",
          "Predictive Dialer",
          "Unlimited call recording"
        ],
        "features_missing": [
          "Custom Objects",
          "Custom Graphs and Explorer reporting",
          "Leaderboard"
        ],
        "is_free": false,
        "has_free_trial": true,
        "contact_sales": false,
        "source_url": "https://www.close.com/pricing",
        "captured_at": "2026-04-30T21:00:00.000Z",
        "capture_method": "manual",
        "notes": "14-day free trial."
      },
      {
        "name": "Enterprise",
        "slug": "enterprise",
        "tagline": "Custom pricing for 10+ users or complex needs",
        "prices": [
          {
            "cycle": "custom"
          }
        ],
        "anchor_monthly_usd_cents": null,
        "limits": {
          "seats": {
            "kind": "custom"
          }
        },
        "features_included": [
          "Everything in Scale",
          "Custom Objects",
          "Custom Graphs and Explorer reporting",
          "Leaderboard",
          "Dedicated support"
        ],
        "features_missing": [],
        "is_free": false,
        "has_free_trial": false,
        "contact_sales": true,
        "source_url": "https://www.close.com/pricing",
        "captured_at": "2026-04-30T21:00:00.000Z",
        "capture_method": "manual",
        "notes": "Contact sales. Designed for organizations with 10 or more users."
      }
    ],
    "free_plan_available": false,
    "free_trial_days": 14,
    "starting_price_usd_cents": 900,
    "has_custom_enterprise": true,
    "alternatives": [],
    "pros": [
      "Native built-in calling and SMS, while most CRMs require a separate Twilio integration",
      "Genuinely strong outbound-sales workflow with dialers and cadences as first-class features",
      "Transparent published per-seat pricing with no hidden add-ons for core features",
      "Chloe AI sales agent included from the Growth tier rather than gated to Enterprise",
      "High-touch onboarding even at the $99/seat/month Growth plan"
    ],
    "cons": [
      "Expensive at scale; Growth at $99/seat times 10 seats lands at $990/month",
      "Per-seat pricing means costs scale with team headcount, not deal volume",
      "Less flexible for non-sales use cases; HubSpot CRM is broader for marketing and service",
      "Solo plan capped at 10,000 leads is restrictive for some database-heavy use cases"
    ],
    "best_for": [
      "Outbound-heavy SDR teams that live in the dialer all day",
      "B2B sales teams of 1 to 20 reps that want one tool for calls, email, and CRM",
      "Founders running their own outbound and wanting calling, email, and CRM in one place"
    ],
    "not_for": [
      "Marketing-heavy teams that need a broader hub (use HubSpot CRM)",
      "Service-business CRMs needing ticketing (use Pipedrive or Zoho)",
      "Enterprise sales orgs with complex territory structures (use Salesforce)"
    ],
    "affiliate_program": {
      "name": "Close Partner Program",
      "network": "direct",
      "commission_type": "recurring",
      "joined": false
    },
    "last_verified": "2026-04-30T21:00:00.000Z",
    "scraper_status": "manual-only"
  }
}